At TrustFord we drive the standard in customer care: "The staff were very helpful and explained every detail I needed to know. Very professional." - Miss B, "Service was excellent. Salesman was excellent. Everyone was very friendly. Really happy with the deal I got. Over the moon". - Mr H, "As usual a fantastic experience buying my car at TrustFord. The team are first class people to deal with and the car is fantastic." - Mrs H
The Exciting Ford New Car Model Range
The Ford New Van Model Range
22 February 2022
TrustFord has today announced new investment into its business, with the redevelopment of four dealerships into Ford Stores and the creation of over 130 new roles across England, Northern Ireland and the Channel Islands. This reflects TrustFord’s commitment to drive the standard in customer care.
Work to turn sites in Cribbs Causeway and Staines into new format Ford Stores is already underway, with the revamped developments expected to open in Autumn. Sites in Newtonards Road and Lisburn, Northern Ireland, will also become Ford Stores, with work expected to begin later in the year.
The transformation of the four sites represents a substantial investment into the dealership network, and allows TrustFord to better serve the needs of customers in these communities. All Ford Stores will feature display areas for the full range of Ford cars including the iconic Mustang and RS Focus.
TrustFord has also announced recruitment for new roles across the business, including 77 apprenticeships and over 60 technicians with positions in mobile smart repair and alloy wheel preparation.
Stuart Foulds, Chairman and Chief Executive Officer of TrustFord, said:“We’re always looking for ways to invest in our business so that we drive the standard in customer care in the automotive retail sector. The redevelopment of these four sites, alongside the funding provided to develop our talented workforce represents just that.
“The expansion of the dealerships is a key milestone for us, as this investment gives us the scale and resources to meet our customers’ needs today and, importantly, into the future.
“I’m looking forward to seeing how these new facilities will help colleagues both in Cribbs Causeway and Staines to continue to deliver the excellence in service that they are known for.”
Our TrustFord NOW proposition offers hassle free browsing and purchasing. We can showcase our great range of vehicles using Live Video Appointments where you can speak to our great team. And once you find your perfect vehicle you can simply Click and Collect or we’ll deliver it to your door with our Home Delivery service!
Whilst we’ll make every effort to hit that 60 minute mark, our Service Now guarantee needs 2 colleagues working on your vehicle at the same time. In the current environment where we must do all we can to keep our customers and colleagues safe, only one colleague can safely work on your vehicle at any one time. Rest assured, we will always try our best and we will return to our 60 minute service guarantee as soon as we can!